You must apply for utility service at City Hall, located at 125 S. 2nd Street in downtown Odessa during regular business hours. You will need to complete a residential application or a business application with the service address and pay the applicable deposit. Residential deposit amounts are listed below. Please contact City Hall to determine the deposit amount for your business location.
Utility meters are read around the middle of each month. All utility bills are mailed on the last business day of each month and are due by the 15th, after which there will be a late fee of 5% assessed. Payment is required on or before the 20th, and Disconnect Day will be the first business day after the 20th. Once a disconnect order for non-payment has been issued, you will be required to pay the reconnect fee, even if the services has not yet been disconnected. The reconnect fee is $50.00 during regular business hours. The reconnect fee after hours is $100.00, however, please note that the City will only do after hours reconnects until 6:00 pm. Reconnects will resume the morning of the following business day. If disconnected, the full utility bill plus the reconnect fee must be paid in order for service to be reconnected.
You can pay your utility bills at City Hall during normal business hours with cash, check, or money order. There are also drop boxes at the front and back of City Hall that may be used after hours. We also accept Visa, MasterCard, Discover, or American Express. You may pay with a credit card at City Hall or online at https://www.municipalonlinepayments.com/odessamo.